Settlements

Available payment methods on Autopay

The Autopay service is completely free for individual users with up to two vehicles - you only pay the cost of the journey. You will find the current price list for the charges on the Price listand you will find the tolls applicable on the individual motorway sections on the official website of the General Directorate for National Roads and Motorways.

Payment by card (debit/credit) - payment will automatically be taken from the payment card added to your account. You can add as many payment cards as you like (including your Revolut card).
Payment via electronic banking using bank debit - option only available to those who use Autopay as part of their online banking (activated the service in bank: Bank Millennium, Bank Pekao S.A., ING Bank Śląski, Bank Pocztowy, Alior Bank, Santander Bank, Spółdzielcza Grupa Bankowa).

If you cannot add a payment method - make sure you are using the latest version of the app (if not - update it). Also make sure with your bank that you don't have limits or blocks on payments.

Invoices

How you receive your invoice depends on the type of account you use.

Company accounts (Mobility Firm) - an invoice for a single trip will be automatically sent to your email after the trip has been completed and will be available in the web panel under "Invoices". To receive an invoice:

log in to your account at web panel.
Click on 'Invoices'.
Click on 'Invoice settings and billing data'.
complete the data, make sure it is correct and click 'Save'.

Individual accounts - the invoice must be generated manually in the panel (you have 3 months from the date of transit to do so):

log in to your account at web panel.
Go to the "Transactions" tab.
Select the ride for which you wish to receive an invoice and click on "Issue invoice".

Summary invoices are available for Mobility Firm Premium accounts.

If you use the Mobility Firm Premium plan -. here you will find the invoice information you need.

Important: the vehicle registration number will be shown on the invoice for a single journey.

If you notice that the details on the invoice are incorrect - please send us a correction note and the original of the incorrect invoice using the form at the bottom of the page.

Erroneous or unrealised payments

So that the fare payment can be collected:

the connected card must be up-to-date,
there must be the amount needed in the designated account,
In online banking, you must have sufficiently high limits set for online payments.

Otherwise, the payment will fail and the ability to use Autopay will be blocked until the payment is settled.

If you see a journey in your Autopay account that should not be there - please contact us using the form at the bottom of the page.

💡To ensure that the app does not download an automatic payment when you do not want it to, follow the instructions:

On the A1, A2 Poznań-Konin or on the A4 Katowice-Krakow (videotolling)

- temporarily deactivate the automatic payment service on the episode in question.

To do this:

enter the application
click 'More' > 'Vehicles' > the name of your vehicle
Click 'Change' next to Highways
deselect with the slider the section you want to temporarily exclude from the service

Remember to enable Autopay when you want to use automatic payments again.

If you need help, please contact us using the form below. Complete all fields - this will speed up the whole process.

Zobacz także

Rules of use

Settlements

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